■ Personal Information Collected
The company collects the following personal information for purposes such as membership registration, consultation, and service application:

◇ Items Collected: Company name, contact person’s name, phone number, fax number, email, subject, additional details, cookies

◇ Method of Collection: Website (consultation application)

■ Purpose of Collecting and Using Personal Information
The company utilizes the collected personal information for the following purposes:

◇ Fulfillment of Service Contracts and Fee Settlement Related to Service Provision:

Providing content, handling inquiries, and resolving complaints.

■ Retention and Usage Period of Personal Information
In principle, the company destroys personal information without delay after achieving the purpose of its collection and use. However, if retention is required by relevant laws, the company will retain member information for a specified period as stipulated by those laws.

Retained Items: Name, login ID, payment records, order information, delivery information
Basis for Retention: Prevention of service usage disputes
Retention Period: 5 years

According to the relevant laws such as the Commercial Act and the Act on the Consumer Protection in Electronic Commerce, the company retains member information only for the purposes of such laws and during the retention periods specified below:

Records related to contracts or withdrawal of offers: 5 years (Act on the Consumer Protection in Electronic Commerce)
Records related to payment and supply of goods: 5 years (Act on the Consumer Protection in Electronic Commerce)
Records related to consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce)
Records related to the collection, processing, and use of credit information: 3 years (Act on the Use and Protection of Credit Information)